Invervoice Fusion became a strong leader in the industry by focusing on the three elements key to our success: people, people and people. No wonder we have the best employee retention and the highest employee satisfaction in the industry. And that’s how we deliver great service to our clients! Our business is all about people helping people.


Intervoice Fusion focuses on providing businesses worldwide with powerful customer support using the latest innovative tools. We seek to serve you in the best manner. Thus, our experts design each of the outsourced services exclusively to meet the needs of your company.


Excellence doesn’t come on the first try. Therefore, we never stop trying new technologies and non-standard methods. Through spirited teamwork and customer-oriented culture, Intervoice Fusion strives to build open relationships for long-lasting cooperation.

Core Values

    • Performance driven – Goal is to deliver superior recoveries and service excellence
    • People – Recruiting, training and retaining best in class people
    • Technology – Continued enhancement with industry best collection tools available
    • Privacy and Security of Information – Adhere to the highest standards available in the industry
    • Relationship – Based on partnership and mutual growth